Return Policy

RETURN, REPLACEMENT & REFUND POLICY

Returns or replacement requests may only be accepted if:

• The item remains unused;
• Original packaging, accessories, manuals, tags, and invoices are intact;
• The request is submitted within the specified return period;
• Sufficient proof is provided.

Non-returnable items may include:

• Used products;
• Clearance items;
• Hygiene-sensitive products;
• Products damaged by misuse;
• Customized items.

Refund timelines may vary depending on:

• Banking institutions;
• Payment gateways;
• Operational processing periods.

BUYVEQ reserves the right to deduct:

• Delivery costs;
• Return shipping charges;
• Restocking fees where applicable;
• Transaction charges where applicable;